Shattering the standards of patient access support

At Coherus BioSciences, we’re committed to ensuring that patients have access to biologics such as UDENYCA®. Coherus COMPLETE now features industry-leading electronic services designed to ease administrative burden and streamline patient access.

Overview of Coherus COMPLETE


A single point of contact offers quick access for monitoring and management for all patients, programs, and services.



Reimbursement support provided by Patient Access Specialists:

  • Product-specific benefits verification
  • Coverage, coding, and reimbursement
  • Prior authorization (PA) services*
  • Product replacement support

*Prepopulated forms provide only patient and provider demographic information. Clinical requirements are to be provided by physician.



Real-time, electronic access for all access support programs and services

  • Electronic prior authorization (ePA)
  • Pharmacy electronic benefit verification (Rx eBV)
    • Comparison of patient-specific medical and pharmacy benefits
  • Simple, automated workflow process
  • One-stop access for monitoring and managing all programs and services


Patient support through customized programs

  • The Coherus COMPLETE™ Co-Pay Assistance Program
  • The Patient Assistance Program (PAP)
  • Alternative funding options through independent foundations


Our Patient Hub and Field Reimbursement Managers (FRMs) can help you streamline UDENYCA® patient access by providing:

  • HIPAA-compliant support throughout the reimbursement process
  • In-depth education on using Coherus COMPLETE™ to track your patients
  • Information on billing, coding, and coverage and reimbursement rates
  • Support for electronic secondary payer (ESP) billing
  • Assistance with reimbursement issues
  • Educational support on:
    • Treatment approval process
    • Patient assistance programs
    • National and local payer policies

To contact the Patient HUB or FRM, go to: or call 1-844-483-3692

Coherus COMPLETE Co-Pay Assistance Program

The Coherus COMPLETE Co-Pay Assistance Program may reduce out-of-pocket (OOP) cost for eligible patients who are commercially insured*

Coherus COMPLETE™ co-pay cost breakdown
Coherus COMPLETE™ co-pay cost breakdown
Coherus COMPLETE™ co-pay cost breakdown

*Must be prescribed UDENYCA® (pegfilgrastim-cbqv) for a medically appropriate use. Must have commercial health insurance that covers the medication costs of UDENYCA®. Must not be covered by any federal, state, or government-funded healthcare program, such as Medicare, Medicaid, Medicare Advantage, Medicare Part D, Veterans Affairs, the Department of Defense, or TRICARE. Must not seek co-pay assistance amount received from Coherus from any third-party payers, including flexible spending accounts or healthcare savings accounts.

Maximum annual benefit of $15,000 per enrollment period. 180-day lookback period available.

Reference: 1. Nowak L. Electronic prior authorizations offer benefits for physicians. Express Scripts. Published August 1, 2019. Accessed December 3, 2020. electronic-prior-authorizations-offer-benefits-physicians